FAQs

frequently asked questions

Order

How do I order?

You can order via the online store. Any questions about the products or your order? Please send us a message via de contact form.

Shipping

How much are my shipping costs?

Shipment will be done through PostNL or Bpost. Shipping costs for The Netherlands & Belgium are € 6,50. Shipping costs for other European countries are € 9,50. For countries outside Europe the costs are € 25,-.

Delivery

When can I expect my order?

All orders will be processed and dispatched within 48 hours with the exception of those received during weekends and bank holidays. Delivery time within the Netherlands is 1-2 days. Haven’t received your delivery after 5 working days? Let us know via info@doocreations.nl

Warranty

Is there any warranty on your products?

Should there be any problem with your product let us know by sending an email to info@doocreations.nl and we help you the best we can.

Ring size

How do I measure my ring size?

To measure your ring size just take a ruler and measure the widest part of a ring you already have. The amount of millimeters is your ring size.
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